Consulting.
Select a system that best meets your organization’s needs.
Assessment.
OBO’s goal is to create systems that streamline processes for our clients’ teams and increase revenue for their business. We strive to develop people-focused solutions to fit our client’s unique business needs.
We identify the needs of our clients through workshop interviews with your people. Then, we provide you the solutions that best serve you by touching on the requirements you and your people need to work at an optimum level.
Each project is different, and we’ll work with you to identify your goals and requirements. Unpacking requirements is the first step in our engagement which involves gathering user stories and developing an architected system that will support your needs.
Our team of experts will assess your system to capture what you already have in your organization and what functionalities you deserve.
After we’re done assessing your requirements and processes, we will create a proposal so you can see the complete plan of action to improve your business.
System Selection.
There are many platforms to choose from, but selecting the right system is where it gets tricky. However, we can help you find the right platform, and that not only fits your organization’s goals but your budget as well.
We will map out how your tech stack supports your business’s various processes through this deep dive. We will get a complete understanding of how your tools function to support your operations. We will also analyze and test the reliability of the data that those processes produce.
After conducting need and requirements discovery, we will develop user stories to capture the functionality that the chosen system will need to support and determine final recommendations.
We will provide a breakdown of all the features, capabilities, side by side comparison of the different applications that can suit your business. In addition, we will provide a complete outline of the services that we offer and help you understand the pros and cons of each application. We are here to guide you in choosing the right solution for your business.
Business Process.
We’ll work with you to develop a strategy and implement a business process or design. This step is essential to provide an accurate cost of ownership and project scope.
Mapping your business process is done to document it and use it to model a new process. Our goal is to gather a detailed understanding of the various elements of your operations and improve their efficiency.
After analyzing your processes, we will then implement changes to streamline your operations and improve overall effectiveness.
We will map your customer journey to help you understand the expectations of your customers and how you can improve to meet those expectations and provide a fantastic customer experience.
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